Safe, Automated Review Requests

Turn Every Order Into More Feedback with Automated Seller Requests

getsellerfeedback automatically sends official post-purchase review requests for Amazon and eBay sellers at the exact moment of delivery. Boost seller ratings and review velocity while staying 100% policy-compliant. Plans start at £9.99/month.

No sentiment gatingOfficial Amazon Solicitations APIMulti-carrier delay protectionNo review manipulation
1-2%
Typical feedback without automation
100%
Official SP-API Solicitations
5x
More compliant review requests sent
£9.99
Plans from per month

Seller feedback directly impacts your Amazon & eBay rankings

Amazon and eBay algorithms use seller feedback as a core trust signal. Higher feedback counts improve Buy Box win rates, search visibility, and buyer conversion. Most sellers leave up to 98% of potential feedback unrequested — getsellerfeedback automates official requests across both platforms.

Buy Box Win Rate

Sellers with higher feedback counts and ratings win the Buy Box more often. Every missed feedback request is a lost ranking signal.

Trust & Conversion

Buyers check seller ratings before purchasing. A strong feedback profile increases conversion rates and reduces cart abandonment.

Search Visibility

Amazon and eBay both factor seller reputation into search ranking. More positive feedback means better placement in search results.

How getsellerfeedback works

Three steps to automated feedback. No manual work. No policy violations.

01

Connect your stores

Securely connect your Amazon SP-API and eBay REST API stores. Credentials are encrypted and never exposed to the browser.

02

Automation runs safely

Our PolicyEngine and SafetyEngine evaluate every order against 7+ objective rules — delivery status, timing window, buyer messages, carrier delays, refunds, returns, cancellations.

03

Feedback rolls in

Compliant requests go out through official platform APIs. Boost your feedback volume and review velocity while you focus on selling.

Built for compliance, designed for results

Every feature follows Amazon and eBay policies. No sentiment gating, no review manipulation, no incentives — just smart, safe automation.

Safety Engine with 7 Guards

Delivery status, timing window (5-30 days), buyer message, refund, return, cancellation, and carrier delay — all checked before every request.

Multi-Carrier Delay Protection

Royal Mail, DPD, DHL, USPS, FedEx, UPS, and Evri — when a carrier reports a delay, the request is automatically suppressed.

Buyer Message Guard

If a buyer has already messaged you about an order, the feedback request is automatically suppressed. No awkward double-contact.

Feedback Removal Manager

Automatically identifies misattributed product reviews, FBA fulfillment errors, and carrier delay feedback. Generates case evidence for official removal channels.

Platform Isolation

Amazon uses the official Solicitations API only — no custom templates. eBay allows compliant custom templates via REST API. Each platform stays separate.

Pre-Execution Dual Recheck

Every request is checked twice — once when scheduled, again milliseconds before execution — to catch any order changes in real time.

Compliance is not optional — it's the foundation

getsellerfeedback will never evaluate predicted sentiment, buyer star ratings, or review probability to selectively send or suppress requests. We never ask dissatisfied buyers to contact support instead of leaving a review. We never offer incentives or ask buyers to remove negative feedback. Every suppression is based on objective operational rules — and we can prove it in the audit log.

Clear pricing for every growth stage

Simple three-tier pricing.

Every plan includes the full feature set — safety guards, automated feedback, analytics, webhooks, and multi-user access. The only difference is how many orders you can process each month.

eBay OnlyAvailable

Automate your eBay feedback workflow today.

Amazon OnlyComing soon

Amazon review automation is being prepared.

All-in-OneComing soon

eBay and Amazon automation in one workspace.

Starter

Up to 500 orders/month

£9.99/ mo

7 days free, then £9.99/month

One registered legal business entity per subscription.

8 Safety Guards
Payment-triggered Buyer Feedback
Priority Background Sync
Detailed Analytics
Dedicated Webhook Processing
Multi-User Access
Full Audit Logs
Start 7-day free trial — Starter
Most Popular

Growth

Up to 2,500 orders/month

£19.99/ mo

7 days free, then £19.99/month

One registered legal business entity per subscription.

8 Safety Guards
Payment-triggered Buyer Feedback
Priority Background Sync
Detailed Analytics
Dedicated Webhook Processing
Multi-User Access
Full Audit Logs
Start 7-day free trial — Growth

Scale / Pro

Unlimited orders/month

£34.99/ mo

7 days free, then £34.99/month

One registered legal business entity per subscription.

8 Safety Guards
Payment-triggered Buyer Feedback
Priority Background Sync
Detailed Analytics
Dedicated Webhook Processing
Multi-User Access
Full Audit Logs
Start 7-day free trial — Scale / Pro

All plans include every feature. Choose based on your monthly order volume. Single registered legal business entity per subscription.

Frequently asked questions

What feedback ratio can I expect with getsellerfeedback?

Without automated requests, sellers typically receive feedback on only 1–2% of orders. getsellerfeedback significantly increases your total feedback volume and review velocity by sending official, policy-compliant requests automatically right after delivery.

Is getsellerfeedback compliant with Amazon and eBay policies?

Yes. getsellerfeedback uses the official Amazon Solicitations API for Amazon stores and the eBay REST API for eBay stores. We never use sentiment gating, never offer incentives for reviews, and never ask buyers to remove negative feedback. All suppression is based on objective operational rules.

How much does getsellerfeedback cost?

getsellerfeedback offers three order-volume tiers starting at £9.99 per month for eBay. Choose eBay Only today, or join the early-access list for Amazon and All-in-One plans.

Does getsellerfeedback support both FBA and FBM orders?

Yes. getsellerfeedback handles both FBA (Fulfilled by Amazon) and FBM (Fulfilled by Merchant) orders. For FBA orders, the system can identify misattributed fulfillment feedback and route it through Amazon removal channels.

What carriers does the carrier delay guard support?

The multi-carrier delay guard supports Royal Mail, DPD, DHL, USPS, FedEx, UPS, and Evri. When a carrier reports a transit delay or exception, the system automatically suppresses the feedback request to avoid contacting buyers about delayed orders.

How does the feedback removal manager work?

The feedback removal manager identifies negative feedback that may violate platform policies — such as misattributed product reviews left as seller feedback, FBA fulfillment errors, or carrier delays on on-time dispatched orders. It generates case evidence and routes removal requests through official platform channels. It never contacts buyers automatically.

Stop leaving feedback on the table

Automate your feedback process with official, policy-compliant requests. Set up in minutes. Plans start at £9.99/month for eBay.

Get Started Now